Support Videos, Files and Knowledge Bot

Type in a query or key element of your problem to provide some solution(s):

On Mobiles scroll down for PB Pro and Mac Options.

Magic Mirror Help – Videos

Click Here For Help Renewing the Magic Mirror Expiry Key.

Software Updates no longer automatically update on the Magic Mirror to avoid issues when at a live event. For details of software updates book in a support time through the members area.

Magic Mirror Calibration

Magic Mirror Printer Setup

User Guide Part 1

User Guide Part 2

User Guide Part 3

User Guide Part 4

Mirror Electrical Setup Part 1

Mirror Electrical Setup Part 2

Changing Screen Resolution

Copy an Event to USB

PBPro Help

PBPro Guide (Windows)

PBPro GreenScreen Help

Warning: Updating OS X (Mac) causes issues with Touch Screen Drivers. Please refrain from updating the Operating System as the Touch Screen will become un-responsive.
Warning: Updates on Older Mac Mini’s may not be able to be updated correctly to the new Operating System due to older hardware, updates also have a requirement for 8GB of memory.
Mac Expiry Key: Want to update your Expiry Key?, go here to update it.

Mac System – Commonly Known as the Business Package.

Green Screen Setup

Facial Recognition

Marryoke Usage

Video Recording Usage

Changing Booth Icons

Setting Up Flipbook

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